Confidentiality
- Mystresschat understands that your privacy is very important to you and we are committed to maintaining the privacy, security, and accuracy of your personal information.
- Our counsellors comply with any applicable privacy and other legislation
- Our counsellors maintain a thorough understanding of the policies and practices relating to the management of client information. Our company has implemented and privacy policy which is available on line.
- Our company has over 20 years of counselling experience
- We are members of the Burlington, Hamilton, and London Chamber of Commerce.
- All counsellors and/or coaches must be a member of an organization in good standing and comply with their code of ethics and standards
- Counsellors and coaches are responsible for being aware of the extent and parameters of competence and their professional scope of practice and limit their practice accordingly.
- Recommendations for particular services or referrals to other professionals are guided by the client’s interests as well as the counsellor or coach.
- All initial intake and assessment is privately and confidentially handled by the company President
- Our company will collect, use, and disclose information about you for the following purposes unless you indicate otherwise
- To deliver safe and efficient care and to identify and ensure continuous high quality service
- To assess your health needs and to provide health care
- To advise you of treatment options
- To facilitate communication and book or confirm appointments